How can we help?
For order assistance, include your Jambo order number when contacting the team.
Frequently asked questions
How do I track an order?
Open My Jambo, select an order from Order History, and view its current status.
How are manual payments verified?
Open the order, upload your bank or Lipa Namba receipt, and wait for staff confirmation in Messages.
When does a Bulk Deal price apply?
The cart applies it automatically once the configured minimum quantity is reached.
Can I cancel an order?
An unpaid order can be cancelled from My Jambo while its status is still Received.